Managed IT Support Services

Friendly, comprehensive, secure, and integrative IT support for your business.

As an experienced managed IT service provider, we can help you better manage your IT infrastructure by reducing costs, improving efficiency, and ensuring your employees have the resources to succeed, all at an affordable fixed monthly fee.

When your systems are down, everything comes to a screeching halt destroying productivity. What is the cost if your servers or network go down, even for an hour? Why worry? We can proactively monitor and manage your information technology systems, frequently preventing problems before they impact your business.

Our managed IT services are the foundation of a stable IT infrastructure. The best way to eliminate costly downtime is to prevent problems by proactively monitoring and managing your IT infrastructure. Your business is more successful when you can free up staff to focus your core business — not IT issues. Let us help!

Do you spend more time dealing with your technology more than running your company? Managed IT services can help.

ASSESS

We start by having a conversation about your business that includes your goals and vision along with current technology issues.

By examining your network and how your business operates, we provide you with a clear service proposal and strategy to achieve your business goals.

MANAGE & SUPPORT

We provide you with an IT support team, dedicated to your business. With help desk access, remote support, and on-site assistance, help is a click or phone call away.

We will develop a strategic IT roadmap specific to your business that will reduce surprise IT costs and unexpected downtime.

OPTIMIZE

We begin to optimize and document your entire computer network so that we can manage and support your business efficiently.

We will continuously fine-tune your IT strategy based on new technologies, practices, and cybersecurity threats.

With Managed Services, your business gains access to professional holistic technology support that helps your business grow.

We know there is no shortage of options when choosing a managed services partner. At Pennyrile Technologies, we go above and beyond to not only stand out from our peers but also give our clients better service and solutions than they would get somewhere else.

Are you frustrated with your current IT support? Does your business have increased demands on IT? Is your current provider focused on break-fix? Do you have a slow response to technical support? If you answered yes to any of the above, it may be time to speak with Pennyrile Technologies about managed services.

24×7 Monitoring

We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced team will handle those issues as part of your support plan.

Helpdesk Access

Your employees will get access to our high quality support help desk. Open a ticket through our app, call, or send us an email and your issue will be quickly resolved by one of our experts.

Preventative Maintenance

Instead of reacting to events, we help prevent them in the first place. Our ongoing preventative maintenance helps reduce downtime, improve efficiency, and leads to fewer interruptions of critical operations.

Antivirus & Intrusion Prevention

Our managed antivirus and intrusion prevention solution delivers enterprise class proactive and comprehensive security, monitoring, management, and is maintained 24X7 by our network operations center.

Data Backup & Recovery

We provide and manage a complete backup solution with multiple levels of redundancy so that you never lose an important file again.

Asset & Vendor Management

We will deal with your technology vendors so you don’t have to. We maintain up-to-date documentation of your network and inventory for your systems, licenses, and software vendors, and more.

Network Security

We manage your network security from the ground up including firewall, switches, VPN, and Wifi to keep your network secure without getting in your way.