Managed IT Support Services

Do you spend more time dealing with your technology more than running your company? Managed IT services can help.

At Pennyrile Technologies, we are a managed IT service provider, we can help you better manage your IT infrastructure by reducing costs, improving efficiency, and ensuring your employees have the resources to succeed, all at an affordable fixed monthly fee.

When your systems are down, everything comes to a screeching halt destroying productivity. What is the cost if your servers or network go down, even for an hour? Why worry? We can proactively monitor and manage your information technology systems, frequently preventing problems before they impact your business.

Our managed IT services are the foundation of a stable IT infrastructure. The best way to eliminate costly downtime is to prevent problems by proactively monitoring and managing your IT infrastructure. Your business is more successful when you can free up staff to focus your core business — not IT issues. Let us help! Proudly helping companies in the Nashville, Clarksville, Paducah and surrounding areas.

Our Method

ASSESS

We start by thoroughly examining your network and provide you with a clear service proposal based on your technology needs.

OPTIMIZE

We thoroughly clean up and document your entire computer network so that we can then proceed to manage and support it efficiently.

MANAGE & SUPPORT

We install our remote support software and take over responsibility for managing your computer infrastructure.

Managed Services Features

24×7 Monitoring

We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced team will handle those issues as part of your support plan.

ProActive Maintenance

We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life.

Application Management

We’ll also keep your software and operating systems up-to-date to ensure optimal security and stability.

Helpdesk

Your employees will get access to our high quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.

Asset Management

We’ll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses, and software vendors.

Managed Antivirus

Our Managed Antivirus solution delivers enterprise class proactive and comprehensive security, monitoring, management, and is maintained 24X7 by our Network Operations Center.

Managed Antispam

Our Managed Antispam solution features a mail gateway that blocks spam, viruses and volume-based attacks before they reach your corporate network and outbound email filtering to protect your company’s reputation and avoid IP address blacklisting.

Integrated Security

We manage your Firewall, VPN, and Wifi to keep your network secure without getting in your way.

Backups & Archiving

We provide and manage a complete backup solution with multiple levels of redundancy so that you never lose an important file again.

Vendor Management

We deal with your technology vendors so you don’t have to, keeping you on the job and focused on business.

Projects & Consulting

Our team of experts are at your disposal to plan and execute your projects – big or small.

Network support

We maintain your network devices and hardware and ensure they are running and secure.

Ticketing System

We provide an integrated ticket system for tracking alerts and service requests.

Why Managed Services?

Managed Services are a change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktop or other critical networking devices fail, then scrambling to fix them), a business operating with managed services focuses on the prevention of these issues before they disrupt employees, management, and clients wasting time and money.

If you fall behind in keeping up with things such as backups, patches, and security, the odds greatly increase that you’ll face an IT outage or problem down the road that will negatively impact your business. For instance, if your server, customer relationship management system, financial application, email, or network goes down, you will likely face substantial productivity and revenue losses as a result.

Contact our IT support and IT services team to arrange an introductory consultation.

Schedule a FREE Network Assessment Today

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Our Address

Address

1031 Skyline Dr. Hopkinsville, KY 42240

Hopkinsville Phone

270 632 0900

Clarksville Phone

931 771 1149

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