Telephone & VoIP

Save money by switching from traditional telephone to VoIP Phone Service Today

VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive phone calls and video calls over the internet instead of landlines. VoIP is the technology that converts your voice into a digital signal, allowing you to make a call directly from a computer, a VoIP phone, or other data-driven devices. Simply put, it’s phone service delivered over the internet. You may also hear it referred to as IP telephony, internet telephony, broadband telephony, or broadband phone service.

VoIP Phones

Designed for the demanding needs of business customers, VoIP provides extremely high voice quality and carrier-class calling features at a fraction of the price of the mainstream phone companies. Delivered from the cloud, it keeps pace with your growth—and propels your business higher.

Pennyrile Technologies VoIP is a complete business communications system and service. With over 90 calling features, our VoIP phone service delivers Fortune 500 style capabilities to small and mid-sized businesses. This powerful cloud-based phone system uses a company’s existing data connection and wiring. Best of all, onsite PBX hardware is not required. Pennyrile Technologies also provides structured cabling services if you need to run new cabling for VoIP phones.

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Rich, enterprise-grade calling features.

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99.999% SLA Uptime for VoIP Phone Service.

Backup & Disaster Recovery

Simple management & scaling.

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Flat monthly rates cut capital costs.

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Friendly, local technical support.

Over 40 calling features let you perform like a big business

Mobility lets you do your job from any location

Preserve capital, simplify management

VoIP Service Plans

Essentials

$ 19.99
User/Month
Unlimited Local & Long Distance
Team Chat & SMS Texting
Analytics and Integrations
Video Meetings (4 web participants per meeting)
File Sharing
Hosted Exchange Mailbox
Polycom VVX 150 or Yealink T33G Phones Only

Pro

$ 25.99
User/Month
Unlimited Local & Long Distance
Team Chat & SMS Texting
Analytics & Integrations
Video Meetings (100 web participants per meeting)
File Sharing (10 GB/user)
Hosted Exchange Mailbox
1 License is Required for Each Unified Communications User

Enterprise

$ 32.99
User/Month
Unlimited Local & Long Distance
Team Chat & SMS Texting
Analytics & Integrations
Video Meetings (200 web participants per meeting)
File Sharing (10 GB/user)
Hosted Exchange Mailbox
1 License is Required for Each Unified Communications User
Popular Integrations
Google Workspace VoIP Integration

Google Workspace

Place calls directly from Chrome, schedule and join meetings from your Google calendar

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Salesforce

Place & receive calls, view customer records, add contacts, & automatically log calls directly from Salesforce

Microsoft Dynamics 365 Integration

Microsoft Dynamics

Place & receive calls, view customer records, add contacts, & automatically log calls directly from Microsoft Dynamics 365

Microsoft 365 VoIP Integration

Microsoft 365

Place calls, view co-worker status, click to chat, and shart, schedule, and join meetings from your Outlook calendar

Slack VoIP Integration

Slack

Start meetings directly from Slack and send real-time alerts to agents

Microsoft 365 Teams VoIP Integration

Microsoft Teams

Works side-by-side with Teams or directly within native interface to compliment your Teams communications experience

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Zendesk

Log call details, view customer records, record calls, prioritize inquiries and more directly from Zendesk

Zoho VoIP Integration

Zoho

Place and receive calls, view customer records, add contacts, and automatically log calls directly from Zoho

Mobility

Work securely, productively, and efficiently from anywhere while building stronger customer relationships.

Security

Our VoIP service is made for businesses. Your data is private and protected in a secure, SOC 2-audited cloud.

Reliability

We offer a 99.999% uptime Service Level Agreement.

Unified Communications
Features

VoIP System Features

VoIP Phone Features

VoIP Phone Features (cont.)

Communicate how you want, wherever you are in the world.

VoIP Phones

Pennyrile Technologies’ VoIP phone service is powered by Cisco, Polycom and Yealink phones designed for office workers, busy managers and front-line staff

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Polycom VVX 150, VVX 250, VVX 350, VVX 450, VVX 501
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Yealink T33G, T53W, T54W, T57W, Cordless W56H
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Polycom Conference Phones, IP5 000, IP 6000, IP 7000
Contact Center Features

Boost sales and exceed your customers’ expectations with a contact center. Affordable, reliable, and deploys quickly

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Call Queues

Answer customers in sequence; minimize wait times. Handle more concurrent inquiries and maintain happier customers and staff.

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Smart Routing

Get customers to the right agents, on time, every time. Customize call flows for results, with Skills-Based Routing and more.

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Cover All Channels

Let customers connect with you on their terms. Contact Center offers options for voice, chat, and email queues.

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Unified Presence

Let others see when users are handling customer calls. Let frontline users see who’s available to chat, talk, and meet while on calls.

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Business Intelligence

Extensive built-in and customizable reports help visualize trends, identify friction points, and improve interactions.

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Instant Insight

Real-time customer insights speed agent-customer interactions and keep the team aligned.

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Administration

Sophisticated management tools to build and maintain outstanding experiences – all through one intuitive Contact Center portal.

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Analytics

Actionable insights to make the right customer decisions at the right time. Both real-time and historical metrics, readily accessible.

Contact our IT support and IT services team to arrange an introductory consultation.

Get Started with VoIP Phone Service Today!