BOYD

Mobile Phone BYOD

The Good, The Bad, and the Ugly of Mobility and BYOD

There are a lot of advantages to mobility in today’s workforce, but the Bring-Your-Own-Device (BYOD) movement has also brought its share of headaches as well. We live in a society where everyone must have the newest technology. We are inundated with ads reminding us that the smartphone or tablet we just bought a year ago is laughably outdated and inferior to the upgrade that just hit the market. People who have just bought the latest technology don’t want to have to set it aside to use a separate company-issued device. As a result, businesses are beginning to grant these employee-owned devices access to their file and email servers, databases, and applications. While this brings certain competitive advantages to employers, it naturally carries many risks, too. Let’s begin with the pros of BYOD… The Advantages of BYOD Greater Flexibility and Productivity Personal devices allow workers more flexibility, which in turn can increase productivity. Today’s employee isn’t restricted to their office workstation or cubicle. They can carry out job responsibilities from home, a coffee shop, their child’s dance recital, or while traveling. Reduced Costs Purchasing even the most basic Blackberry for an employee can cost a company $900+ per worker. Costs like that can be completely eliminated by adopting a BYOD policy where employees are required to use their own device. Happier Employees/Attractiveness to Job Seekers Recent studies have found that 44% of job seekers are attracted more to employers who are open to BYOD and occasional remote work. Beyond this hiring advantage over competition, it has been found that employees as a whole are generally happier using the devices they own and prefer for work purposes. Better Customer Service This goes hand and hand with more flexibility and productivity. Mobility allows employees to occasionally resolve or escalate urgent client issues outside of normal working hours, and clients remember that kind of response time. Disadvantages of BYOD Compromised Data Security Unfortunately, letting employees use their own smartphones, tablets, and laptops increases the likelihood of sensitive company or customer/client data being compromised. It is important for companies to establish a comprehensive mobile device security policy and never make any exceptions to it whatsoever. Really. No exceptions. Ever. Employee Privacy Many employees may oppose using their own devices for work, especially if it’s a company requirement that they aren’t reimbursed for. You have to remember that these are the same devices employees use to log into their Facebook and Twitter accounts or do their online banking. In this age of constant paranoia over big brother watching our every move, employees may be concerned that their employer will spy on them or access their personal passwords and information. Handling Employee Turnover Companies must consider how they will address the retrieval of company data and information from an employee’s device if the employee either quits or is fired. Some companies may require that employees only save or edit company files on their servers or use cloud-based sharing software like Dropbox to share and edit docs. The Importance of a Mobile Device Management Tool Obviously, businesses must keep track of all of the devices that access their server, applications, and data. Mobile Device Management helps enterprises centralize what is an otherwise chaotic hodgepodge of devices and operating systems. This ensures that all devices are configured, deployed, and properly monitored and managed. This is a smart way for businesses to embrace BYOD while securing data and applications across multiple devices. Email us at sales@pennyriletech.com or use  our contact form to see how Pennyrile Technologies can help your business today.

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Addressing the Threat of Mobile Hacks

More cyber criminals are targeting small-to-medium sized businesses. One reason for this is too many workplaces have insufficient bring-your-own-device (BYOD) policies in place. Some have none at all. Although firms are generally more knowledgeable about network security risks than in years past, they still woefully underestimate the security vulnerabilities linked to mobile devices like smartphones and tablets. Protecting against mobile hacks is a real cause for concern since data breaches have the ability to put many already financially challenged SMBs out of business. If customer/client data has been breached, there could be potential litigation costs, and naturally, lost goodwill and an irreparable hit to brand or company reputation. Don’t Just Say You’re Worried About the Bad Guys… Deal With Them SMBs say they view network security as a major priority but their inaction when it comes to mobile devices paints a different picture. A recent study found that only 16% of SMBs have a mobility policy in place. Despite the fact that stolen devices are a major problem in today’s mobile workforce, only 37% of mobility policies enforced today have a clear protocol outlined for lost devices. Even more troubling is the fact that those firms who have implemented mobility policies have initiated plans with some very obvious flaws. Key components of a mobility policy such as personal device use, public Wi-Fi accessibility, and data transmission and storage are often omitted from many policies. Thankfully, most SMB cyber crimes can be avoided with a comprehensive mobility policy and the help of mobile endpoint mobile device management services. A Mobile Device Policy Is All About Acceptable/Unacceptable Behaviors Your initial mobility policy doesn’t have to be all encompassing. There should be room for modifications, as things will evolve over time. Start small by laying some basic usage ground rules, defining acceptable devices and protocols for setting passwords for devices and downloading third-party apps. Define what data belongs to the company and how it’s to be edited, saved, and shared. Be sure to enforce these policies and detail the repercussions for abuse to help protect against mobile hacks. What is Mobile Device Management? Mobile device management (MDM) is software that allows IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints. The intent of MDM is to optimize the functionality and security of mobile devices within the business while simultaneously protecting the corporate network. Features of Mobile Device Management Services MDM services are available at an affordable cost. These services help IT managers, administrators, and business owners identify and monitor the mobile devices accessing their network. This centralized management makes it easier to get each device configured for business access to securely share and update documents and content and more on the business network. Mobile Device Management proactively secures mobile devices by: Specifying password policy and enforcing encryption settings Detecting and restricting tampered devices Remotely locating, locking, and wiping out lost or stolen devices Removing corporate data from any system while leaving personal data intact Enabling real time diagnosis/resolution of device, user, or app issues It’s important to realize that no one is immune to cyber crime. The ability to identify and combat imminent threats is critical and SMBs must be proactive in implementing solid practices that accomplish just that. If your business needs help implementing mobile device management, give us a call or use our contact form and one of our staff will reach out to you and see how we can help secure your mobile devices.

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